Itunes device not recognized mac

Tried a few tricks recommended by users but nothing helps. Something to do with Microsoft Portable Device being replaced or corrupted. So after a whole bunch of websites, I finally got my answer on this one!

Fix iPhone not detected by iTunes & more

Same problem. Fine for charging. Not fine for synching, apparently. Thank you. I was freaking out and trying all the usbs I had, third party and apple. Finally I found one that works! Before I tried to reboot iTunes. Running windows 7 64 bit, itunes Device shows up in windows and beeps when i plug it in. But when I check itunes no device shows up. Tried using the original usb cable after using the one that always worked in the past and no go. Any other solutions out there? The location of the file is C: Shortly after this, ITunes was able to find me and I exploded with glee! I have the same problem..

Running W8. Back to W8. Works perfectly with my old apple cable. This helped my problem as well. Thank you! This is the only thing that worked after trying everything else for the last two hours. Thank you thank you thank you: Thank you so much this did the trick after several hours of frustration, I would so buy you a Beer!! How do you do this for Windows? Do you know what I can do? Thanks for that. Worked perfectly after hours swearing at itunes. Easily the most frustrating program I have ever used.

Thanks a lot man! This is the only thing that worked for me! You saved me a lot of time. Thanks again! Thanks a million, with your instruction I did it in a sec. Thank you so much! Sorted — thanks!! Holy mother of god this worked. I spent 2 days and hours trying to get iTunes to recognize my iPhone 6 in windows Thank you this helped my issue as well. I spent ages trying to find my phone on itunes and this finally worked. This worked. You have just saved me from jumping off a cliff!!! Now how do I stop my PC from turning off when my i phone is being restored?

As others said, this is the only solution that worked for my iphone6 and Win I want to download my photos to the PC from my IPad. What is locking this export? So my ipod is no longer detected by itunes as of last week after months of usage. I try to restore my laptop, reinstalled itunes and nothing. No devices is detected by itunes, but using the same cables and a different laptop everything works fine. Any help? Some software programs interrupt our happy computer. These programs change settings and corrupt settings and interrupt settings.

Sometimes these so called programs conflict with each other for some god damn unknown reason. Just so we keep spending money or waste our time in virtual reality. Why peeve people off all the time??? All of us laymen people try to find a solution without it costing us. These cost could mean going without some food, which yeah! Anyway this problem has many different repair options that people have come across and implemented; some successful and some not so successful.

Well, myself………. I started by uninstalling re-installing, doing every single thing that i had come across only to be frustrated more and more. At the same time while trying to sync my IPOD i also lost a perfectly good working printer. Now what gives? One solution says that the USB cable is at fault. Well i thought; well if i had tried everything else, than it could be possible.

Like most, i hate going out and spending money on things that are not the problem, not needed or just another waste of time. I decided to persevere. When i found my printer not working i became irate. I was looking in device manager, restarting, going into safe mode and every single thing i could think of. It than hit me like a paddle in the face when i had read about a reason why my printer was not working.

I mean, it would scan and do other jobs but i just could not print a simple word document. This is where i discovered that it could be a damaged USB port or missing drivers for that port. I changed my cables to a different USB port and low and behold, i was able to sync my device and get my printer working again. Obviously a work around because i am sure the original ports will not be working, however, later, when i calm down, i will look into this. My ipod would not even connect to transcopy let alone itunes.

Transcopy was meant to be easy. Once i changed USB ports, everything worked. Much like replacing a USB cable i guess. Once i changed to another USB port of course, and all for free except my valuable time that these companies think is at their right or ownership to use at will….. So, sometimes a different cable in a different port can cover two possibilities, for any frustrated reader finding this article. I thought the great idea behind Apple was that it required no technical skill by its user.

I have Windows 10 and just got the iPhone 5S. I have tried all the steps listed above and nothing worked. The computer downloads and opens the photo desktop app when I plug in the device but iTunes does not recognize it. Any suggestions are appreciated. Interesting; my iphone always connects to my computer but my ipad connects only once in a while — in fact rarely? Tried the 5 step plan! No dice. I have USD 0. How do I spend 0. Apple is tiresome sometimes: You also might have seen one of these messages: During an update or restore, the device might no longer be recognized by iTunes.

Turn off your computer and your iOS device or iPod, then turn them on again. Update your computer. Update iTunes. Check that you have the latest version of iTunes installed on your computer. Make sure your iOS device trusts your computer. If you use Windows XP and you see the trust alert on your device repeatedly, make sure that you installed iTunes.

Learn how to resolve a repeating trust alert when using Windows XP. You might need to reset the lockdown folder. Check the USB cable. If another cable is available, test with that cable instead. USB cables that are bundled with third-party products or accessories might work only to charge those products and might not transmit data. Verify that Apple Mobile Device Support is installed.

To verify whether it is installed, follow the steps appropriate for your Windows operating system below. Windows 8 Move the cursor to the upper-right corner and click the magnifying glass. Type Control Panel, and press Return. Windows Vista and Windows 7 Click Start. Choose Control Panel. Verify that Apple Mobile Device Support is visible in the list of currently installed programs. Windows XP Click Start. Restart the Apple Mobile Device Service. Follow the steps below. Windows Vista, Windows 7, and Windows 8 Connect your device to the computer. Quit iTunes if it opens. For Windows Vista and Windows 7: Click the Start menu, right-click Computer, and choose Properties.

In the upper-left corner, click Device Manager. For Windows 8, move the cursor to the upper-right corner, click the magnifying glass, type devmgmt. The Device Manager window should open. To enable this device, right-click it and choose Enable from the shortcut menu. Choose Uninstall from the shortcut menu. In the resulting dialog box, click OK. Windows automatically reinstalls the necessary drivers and attempts to remount the device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

If you see a different error code, manually update the Apple Mobile Device driver: Choose Update Driver Software. Click the Have Disk button. Then click next. The Have Disk button should appear. Click the Browse button and navigate to C: Click Open in the Have Disk window. Click Next. Then click Finish. You can find solutions to other common errors and error code numbers in this Microsoft article. Windows XP Connect the device to the computer. In the Start menu, right-click My Computer, and choose Properties.

Click the Hardware tab, then click the Device Manager button. To enable this device, right-click its entry in Device Manager and choose Enable from the shortcut menu. Choose Update Driver from the shortcut menu. Click the Browse button, then navigate to C: Double-click the usbaapl file. Click OK in the Have Disk window. Click Finish. Windows installs the driver. Error Code 52 You might see this message in the Properties window for your device: Code To resolve Error Code Install all available updates for Windows. See this Microsoft article for more information on how to do this.

Restart your computer. While restarting, press the F8 key. Windows Vista and Windows 7: The Windows Advanced Options list should appear. Press the Return key. Windows 8: Reconnect the device. Consult Microsoft, or whoever supports the installation of Windows on your computer, for more troubleshooting to resolve the issue without having to select this option each time. Taking screenshots and saving images on iPod touch requires iOS version 2.

Reconnect the device to the computer. Open the Device Manager in Windows: Move the cursor to the upper-right corner. Click the magnifying glass. Type devmgmt. Press Return. Windows Vista or Windows 7: Click Start. Windows XP: In the resulting dialog, type devmgmt. Expand all the sections labeled below not all sections might be listed: Click the Details tab. If the hardware ID displayed starts with: Disconnect the device, and unplug all USB devices from your computer.

Shut your computer down, then power it back on. Reconnect your device, testing each USB port for approximately 30 seconds to see if your device is recognized. If you have an external USB 2. If your device shows up in iTunes, try disconnecting the external USB 2. If the issue returns, you may need to use the external USB 2. Consult your computer manufacturer for any updates for your USB chipset. Learn more about your service options. If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next.

Then the Have Disk button should appear. Navigate to C: Click Next and finish the driver installation steps. Open iTunes to verify that the device is recognized properly. The Have Disk button should then appear. Use this window to navigate to the following folder: Click Next and finish the driver-installation steps. If the device is not recognized while in Recovery Mode Your device might not be recognized while in recovery mode. This can happen during an update or restore of your device.

If iTunes does not recognize the device when in this state: Open the Device Manager: Move the cursor to the upper-right corner and click the magnifying glass. These entries might or might not have exclamation marks on them.

If these are listed, you have USB 3. If you have USB 3. Try each port until the device is recognized. Some computers will have dedicated USB 2. If so, a USB 2. Refer to your computer manufacturer for updates to the USB 3. Click the View menu. You might need to expand all sections of the Device Manager to see them. Depending on your version of Windows, take the following steps to update this driver: Double-click the usbaapl file, which is listed in this folder.

Open iTunes to verify that the device is recognized properly, and continue restoring your device. Choose Update Driver Software from the shortcut menu. Check for third-party software conflicts. If you have such software on your computer: Uninstall the phone or cellular connectivity software temporarily, and test.

Basic troubleshooting tips

Contact the manufacturer of this software for assistance in doing this. If you use the third-party phone or cellular device for your Internet connection, try connecting to an alternate network using Wi-Fi or Ethernet. Remove iTunes and all related Apple software. After reinstalling iTunes, test the device. If you still need your third-party phone or cellular connectivity software that was removed, reinstall the software and test your device to ensure it still functions with iTunes.

Computer/iTunes Not Recognizing iPhone? Tips to Fix It

Contact the vendor of your phone connectivity software if the issue returns. Also, third-party security software might conflict with devices connecting to iTunes. Follow this article to troubleshoot issues that might be caused by your security software. After resolving any issues that you might have with your security software, you might need to try the steps in this article again.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products.

Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners.

7 Simple Tricks to Get iTunes to Recognize an iOS Device

Last Modified: Jun 5, I actually force my lazy self to read your really long steps and finally fixed the detecting issue after installing back the Apple Mobile Device USB Driver. Do this: Try this! Look under Unspecified. You rock! I was just about to toss this damn Windows 10 into the river and go back to a Mac! Thank you!! I just figured this out after synthesizing everything up above:. Go to your device manager.

You can do this by clicking the magnifying glass in Windows 8 or searching your C Drive in Windows Explorer for earlier versions by typing in devmgmt. Click on the Driver tab. Go to the bottom and click on uninstall: Now right click on Universal serial bus controllers again. Your phone should now get recognized by your computer and click Allow 6. Now you can click on your Apple iPhone in Explorer. Nothing was working for me… then I used a hair dryer and blew air inside the iphone 5 dock connector, plugged it back to the usb port and it was recognized by windows All crap, I am running a windows PC, and using an ipad, all was fine until latest version of iTunes… Now I connect to the pc using usb, — all recognised by windows, but not by iTunes, tried all the listed fixes nothing works..

Would just like to say thank you so much! Literally I am just so grateful. Will these troubleshoot tricks work when computer states we need the latest version of the software? Because my computer has the latest updates available for the actual computer and iTunes- but iTunes still states it needs the latest version?

I have windows 10, ever since the latest Itunes uptdate itunes refuses to recognise devices. I tried my ipod on 2 other computers and it worked fine. Thank you so much for this article. Better than Apple support! MUCH appreciated and very clear directions. I tried all types of advice.

Finally I plugged my phone to my PC.

iPhone Not Showing in iTunes: How to Fix This Annoying Issue

Went to device manager. Portable devices. It recognized my iPhone there. I went to drivers and clicked uninstall. Unplugged my phone, plugged it back in and it worked. Hope this helps. The troubleshooting this site offered helped! Thank you very much!!!! This worked like a charm. Only then, as iPhone was plugged in to my computer, iTunes notified me that my iPhone could not communicate with iTunes because the software was prohibited to show the iPhone due to my codes and I had to trust the computer the iPhone was plugged in to.

We have the newest iPhone update iOS Have rebooted the computer……. Now, both do come up on our laptop running Windows 7. So, I do know that the problem is not with our iPhones. Any ideas of what to do would be great helpful. All you do is find the apple iphone icon in device and delete it and then unplug and plug in your phone to the USB and the driver will install again and thats it! This solution fixed it for me thanks a lot! I tried everything I could find on the Internet to fix this issue with my iPod, but none of them worked. Thank you!!!!! I have spent all night looking for answers.

But this worked!! It solved the problem of my iPad and iPhone not being recognized on a new Win 10 laptop. For Windows 10, if your iPhone or iPad is not detected by iTunes, here is how you can fix it. It works! Thanks Brainy Guy — saved me a lot of work! But it found what it needed and updated. Thank you!!! Your information about how to reinstall the correct driver did the trick. I was so frustrated with iTunes, and this turned into an easy fix because of your site. I have redownloaded iTunes, rebooted laptop, rebooted phone, tried many cables, and yes have updated the driver even though it is always the latest and like I said my iPhone 6 synchs great but hers will not.

I only used one computer with my tablet, new cable, all latest software, restarted everything. The Device Manager for Windows solved my problem! For me, the exact driver path is C: I went into device manager in windows found iPhone USB drive uninstalled it, reconnected my iPhone, the driver installed and it works hope this helps others. Awesome, thank you. The one thing I had not tried was re-installing the device driver for the iPhone.

Worked great. I have new everything. Driver is OK and up-to-date. I did all the above, and iPhone seen by laptop but not iTunes.

If you use a Mac

Then install the newest iTunes. I did a restart, and after that plugged in my iPhone usb to the laptop. It immediately opened iTunes with the error saying I need to enter my passcode to unlock my iPhone. I have recently upgraded my computer and have had no end of problems with iTunes, first it would not accept songs, then only when the HDD was connected to a different computer on the network, now since I have removed and reinstalled iTunes it wont recognise a previously recognised iPod, tried all the steps multiple times but not wanting to reinstall again as I have spent about 10 hours creating a playlist.

Thanks for providing the instructions. Right after updating the driver things started working as expected.

This fixed my issue connecting an iphone SE and ipod to latest version iTunes on a Windows 10 laptop with usb 3. You might see other files that start with usbaapl64 or usbaapl. Make sure to install the file that ends in. You want to install the Setup Information file. Been searching everywhere for this solution! Only connected ONCE and couldnt connect any longer. This article helped alot, thanks a bunch!


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Thanks for your help. The update iPhone driver in Windows 10 device manager worked. The driver failed after an iTunes update yesterday. Someone took an extra byte out of the apple. Wow, finally got a good link to info. Thanks for this post! Tried many things, but this worked immediately. Look into whether some third-party security software are blocking USB port access.


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If so, go to settings to get support in that software. See whether other accessories are plugged in. How to recover lost iTunes library after hard drive failed ]. Open Device Manager to check whether there are any warming symbols for USB drivers, which might lead to software conflict. Configure the device. Download for Mac Download for PC.

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